General Medical Council (GMC)

The General Medical Council (GMC) developed a new microsite to communicate with doctors about ethics and standards when treating patients with learning disabilities. The GMC wanted doctors to use the site as a part of their professional development, and to address disparities in access to quality care experienced by people with learning disabilities.

This research explored usage of and attitudes towards the GMC’s site through analysis of existing usage data, in-depth research with doctors, and workshops with internal and external stakeholders who had been involved in developing the site. It resulted in a clear set of guidelines for improving the current site, and for developing future resources targeted to the needs of registrants and stakeholders.

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