Lloyds/HBOS Perceptions Survey
A survey commissioned to gauge perceptions of Lloyds banking group’s involvement in the PPI scandal, as well as their handling of the HBOS Reading fraud case.
  • 45% of respondents say that they were aware of the fraud committed at HBOS, and Lloyds’ involvement in the case; an almost identical number (46%) say that they are aware of Noel Edmonds’ dispute with Lloyds.
  • 78% of respondents aware of the fraud at HBOS say that Noel Edmonds’ personal experience has increased the amount of public scrutiny on the case.
  •  Almost two thirds of respondents (63%) say that they don’t think that Lloyds’ claims that senior management at the company were unaware of the fraud when they purchased HBOS are believable.
  • Over four in five (84%) say that a public inquiry should be held into whether senior management concealed the HBOS fraud prior to the Lloyds takeover.
  • The public believe that regulators should take a more active role in making sure that Lloyds fulfil their duty to the victims of the HBOS fraud. 87% agree that financial regulators need to be more vigilant when it comes to making sure that Lloyds pays proper compensation.
  • A similar proportion (78%) say that the FCA should force Lloyds to stop conditional settlement and be transparent on the number of settlements and their amounts.
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Date Published
18/07/2018
Client
Therium Capital Management on behalf of Noel Edmonds
Methodology
ComRes surveyed 2006 UK adults aged 18+, selected to be nationally representative of the population by age, gender, and region. The online survey took place between the 1st and the 6th June 2018. ComRes is a member of the British Polling Council and abides by its rules.

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