Providing detailed insight into complex reputation, public policy and communications issues.

We have at our disposal the full range of qualitative methods to provide targeted insight into reputation, public policy and communications challenges. Our specialist consultants take the time to immerse themselves in the project context, building a detailed understanding of client business and research objectives. This robust understanding informs free-flowing research discussions which are responsive to unanticipated insights as they emerge, providing recommendations which are targeted to our specific client needs.

We use research methodologies ranging from qualitative depth interviews among senior stakeholders and hard-to-reach members of the public, to group discussions and deliberative events with the general public and workshop sessions with specific stakeholder groups.

Our team provides clients with the insights to move supporters towards advocacy, remain pro-active as the policy landscape shifts, develop communications and campaign strategies, and address deep-seated reputational concerns.

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Major Whitehall department

Research providing employment sector guidance on connecting with the campaign's key audience

Money Advice Service (MAS)

Simplifying the array of complex and often confusing terms used in relation to pensions

Thames Tideway Tunnel

Informing community engagement strategy for one of the largest infrastructure projects in the UK

Social Market Foundation (SMF)

Understanding spending behaviours of low income consumers