CHAPTER 2: I’m sure it’s fine. No-one’s ever said anything
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We asked how concerns about diversity and inclusion are usually dealt with.

 

Most HR Managers say they would feel confident in responding to concerns about diversity and inclusion in the workplace. Nine in ten (91%) say they would be confident about responding to concerns about race and sex (as in gender). Respondents are least likely to say they are confident responding to concerns about gender reassignment, with two thirds (67%) saying this.

 

Q: If someone came to you with a concern about diversity and inclusion in the workplace, how confident or otherwise would you feel in responding effectively to them on issues relating to each of the following?

Base: All HR Managers (n=251)

 

Among the 31 HR Managers who would not be confident dealing with a diversity/equality issue related to religion, managers are most likely to say this is the case because their organisation does not have a policy or procedure which they could follow (42%) while a third (33%) say they haven’t had training. A further three in ten (30%) report not having adequate professional support from their line manager on this issue.

 

But when it comes to helping people understand their responsibilities and opportunities, HR managers and workers have very different levels of awareness.

 

Three quarters (75%) of HR Managers say their organisation has offered training, professional development activities or briefings about diversity, equality and inclusion in the workplace, but just three in ten (30%) workers say they have been offered the same. Just one quarter (24%) of all employees say they have attended training, professional development activities or briefings.

 

Q: In the last two years has your organisation offered training, professional development or briefings about diversity and inclusion to staff? (HR Managers)

Q: And, in the last two years has your organisation offered training, professional development activities or briefings about diversity, equality and inclusion to staff? (Workers)

Base: All workers (n=984); All HR Managers (n=251)

 

More than four in five (85%) HR Managers report themselves having received training, professional development activities or a briefing about diversity, equality and inclusion in the workplace while around one in seven (14%) say they have not. 

 

HR Managers who have participated in training are most likely to say that it covered disability, with more than four in five (85%) saying this. Three quarters (76%) say their training covered race, while seven in ten say it covered age (73%) or religion and belief (72%).

 

HR Managers from larger businesses are more likely than those from smaller businesses to say that they have received training compared to smaller businesses, with nine in ten (91%) of those from business with 1000+ employees reporting this compared to three quarters (75%) from businesses with 50-249 employees.

 

HR Managers working in the public sector are the most likely to say they have received training, with more than nine in ten (93%) reporting this compared to four in five (81%) of those from the private sector who say the same.

 

Q: And which of the following areas, if any, have been covered in such training, professional development activities, or briefings you have received?

%
Disability 85%
Race 76%
Age 73%
Religion and belief 72%
Sex (as in gender) 70%
Sexual orientation 68%
Gender reassignment 58%
None of the above 3%
Don’t know 1%
Base: All HR Managers whose organisations have offered diversity training in the last two years (n=208)

 

And when it comes to specific training and briefing opportunities about religion and belief, we again see a difference between HR Managers and workers in terms of levels of provision.

 

While seven in ten (72%) HR Managers say that religion and belief has been covered in training they have received, a little more than half (56%) of workers who have participated in training say they have participated in training about religion and belief.

 

Q: And did any of the training which you participated in address any of the following subjects? (workers)

Q: And which of the following areas, if any, have been covered in such training, professional development activities, or briefings you have received? (HR Managers)

Base: All workers who have participated in diversity and inclusion training (n=212); All HR Managers whose organisations have offered diversity training in the last two years (n=208)

 

Among British workers, two thirds of employees in non-managerial roles (65%) say they have received training on religion and belief, while less than half (44%) of those in managerial roles report the same.

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