AOA – Border report
The public want waiting time targets at UK airports to be halved.
  • British public expect UK and EEA passport holders to wait no more than 12 minutes at passport control in airports.
  • 25 minutes is thought to be an acceptable waiting time for non-EU citizens.
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Date Published
2/7/2018
Client
Airport Operators Association (AOA)
Methodology
ComRes interviewed 2,042 GB adults aged 18+ between 4th – 5th April 2018. Data were weighted to be demographically representative of all GB adults aged 18+ by age, gender, region and social grade.

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