The survey covered three key behavioural practices; NDAs, substitution and late payment.
- NDAs are common, but are viewed as part and parcel of working in the rail industry. Their impact is limited, with just 4% of supply chain members saying that NDAs have a negative impact on their company.
- Unlike NDAs, substitution appears to have a substantial and damaging commercial impact on a majority of companies in the rail supply chain. Seven in ten (68%) supply chain members say that substitution has caused their company problems.
- Late payment is common in the rail supply chain. Three quarters (73%) of supply chain members say that they have been paid late by a Large Company at least once. A third (34%) say that at least a quarter of their invoices are paid late by Large Companies.